- Registration Data: Full name, date of birth, gender, residential address (including city — e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar), email address, and mobile phone number provided when you create your cv99bd account.
- Identity Verification Data: Copies of government-issued identification documents (e.g., National ID card, passport, driving licence) and proof-of-address documents, collected when we are required to verify your identity or source of funds.
- Payment Data: Mobile wallet numbers (bKash, Nagad, Rocket, Upay), bank account details (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and others), and transaction reference numbers. We do not store full card numbers or full bank account credentials on our servers; payment processing is handled by our contracted payment partners under their own security protocols.
- Account Activity Data: Betting history, game play records, deposit and withdrawal history, bonus claim and wagering records, login timestamps, session durations, and account preferences.
- Device and Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and general geographic location derived from IP address. This data is collected automatically when you access the cv99bd platform.
- Communications Data: Records of any communications you send to or receive from cv99bd support, including email correspondence, live chat transcripts, and support ticket records.
- Responsible Gaming Data: Records of any deposit limits, loss limits, session time controls, cooling-off periods, or self-exclusion requests you have submitted, retained to ensure these protections remain in force.
cv99bd Privacy Policy
Your personal data belongs to you. This policy explains exactly what cv99bd collects, why we collect it, and how we keep it secure for every player in Bangladesh.
🔒 SSL Encrypted
🇧🇩 Bangladesh
📋 Formal Policy
This Privacy Policy ("Policy") describes how cv99bd ("the Platform", "we", "us", "our") collects, processes, stores, shares, and protects personal information provided by or collected from users ("Player", "you", "your") who access or use the cv99bd website, mobile site, and associated services (collectively, "Services"). This Policy applies to all players engaging with cv99bd from Bangladesh and any other jurisdiction where the platform is made available.
By registering an account, making a deposit, placing a bet, or otherwise using any cv99bd Service, you acknowledge that you have read and understood this Policy and you consent to the collection and processing of your personal data as described herein. If you do not consent to this Policy, you should not use our Services and should contact [email protected] to close your account.
cv99bd is committed to handling your personal information with transparency, integrity, and care. We collect only what is necessary to operate the platform safely and to provide you with the best possible experience. We do not sell personal data to third parties, and we apply rigorous technical and organisational controls to protect the information entrusted to us by Bangladesh's betting community.
Our Privacy Principles
These six principles guide every data decision we make at cv99bd. They are not aspirational goals — they are operational standards applied to every system and process on our platform.
Purpose Limitation
We collect personal data only for specific, defined purposes. Data collected during registration is used to verify your identity and operate your account. Data collected during transactions is used to process payments and prevent fraud. We do not repurpose your data for unrelated commercial activities.
Data Minimisation
We request only the personal information necessary to fulfil the purpose for which it is being collected. We do not ask for data we do not need. If a piece of information is optional during registration, it is clearly labelled as such and its absence will not disadvantage you as a player.
Security by Default
All cv99bd sessions are protected by industry-standard SSL/TLS encryption. Sensitive data at rest is stored in encrypted form. Access to personal data within our organisation is restricted on a strict need-to-know basis. We conduct regular security reviews to identify and address potential vulnerabilities.
No Data Sales
cv99bd does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Data is shared only with service providers who assist in operating the platform, and only under strict contractual data protection obligations. Your information is yours — we are custodians, not owners.
Accuracy and Correction
We take reasonable steps to keep personal data accurate and up to date. You can review and update most of your personal details directly from your account settings. Where you identify inaccurate data that you cannot self-correct, contact [email protected] and we will address it promptly.
Retention Limits
We retain personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule.
Full Privacy Policy
1
Information We Collect
cv99bd collects personal information through several channels. The categories of data we collect include:
2
How We Use Your Information
We process your personal data for the following purposes:
- Account Management: To create and maintain your cv99bd account, authenticate your identity at login, and communicate important account-related notifications.
- Service Delivery: To process deposits and withdrawals in BDT, settle bets, credit winnings, apply bonuses, and provide access to all games and betting markets on the platform.
- Legal Compliance and Fraud Prevention: To verify that you meet the 21+ age requirement, to perform anti-money-laundering (AML) checks, to detect and investigate suspicious activity, and to comply with any applicable legal obligations or lawful requests from competent authorities.
- Customer Support: To respond to your enquiries, resolve disputes, process complaints, and provide assistance with account, payment, or game-related issues.
- Platform Improvement: To analyse aggregated, anonymised usage data to improve the performance, reliability, and user experience of the cv99bd platform. Individual player data is not used for this purpose without anonymisation.
- Marketing Communications: To send you promotional offers, bonus notifications, and seasonal campaign information (such as BPL, IPL, T20, Eid, or Pohela Boishakh promotions) via email or SMS, where you have consented to receive such communications. You may withdraw this consent at any time by contacting [email protected].
- Responsible Gaming: To enforce player protection measures, including deposit limits and self-exclusion orders, and to identify players who may be exhibiting signs of problem gambling behaviour in order to provide appropriate support.
3
Legal Basis for Processing
cv99bd processes your personal data on the following legal bases:
- Contractual Necessity: Processing your registration data, payment data, and account activity data is necessary to provide the Services you have requested. Without this data, we cannot operate your account or settle your bets.
- Legitimate Interests: We process device and technical data, communications data, and aggregated usage data to protect the security and integrity of the platform, to prevent fraud, and to improve our Services. We have assessed that these legitimate interests are not overridden by your privacy rights in these contexts.
- Legal Obligation: We process identity verification data and transaction records to comply with applicable anti-money-laundering requirements, age verification obligations, and any lawful requests from competent regulatory or law enforcement authorities.
- Consent: We rely on your consent for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
4
Sharing Your Information
cv99bd does not sell personal data. We share data only in the following limited circumstances:
- Payment Service Providers: We share relevant transaction data with payment partners (including bKash, Nagad, Rocket, Upay, and banking partners) solely to process your deposits and withdrawals. These providers are contractually prohibited from using your data for any purpose beyond payment processing.
- Game Suppliers: Where a game requires account-level data to function (e.g., Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), we share the minimum necessary data — typically a session token and your currency — to operate the game session. No personal identifiers are passed beyond what the game requires.
- Identity Verification Partners: We may share identification document data with contracted KYC (Know Your Customer) verification service providers to fulfil our age and identity verification obligations.
- Legal and Regulatory Authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or other competent public authorities where we are required to do so by applicable law, court order, or binding regulatory directive. We will notify you of such disclosure where legally permitted to do so.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of the cv99bd business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.
5
Cookies and Tracking Technologies
cv99bd uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use include:
- Essential Cookies: Strictly necessary for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. They cannot be disabled without preventing core features from working.
- Functional Cookies: Used to remember your preferences, such as your preferred deposit method or language setting, to personalise your experience across sessions.
- Analytics Cookies: Used to collect aggregated, anonymised data about how players interact with the platform — for example, which pages are visited most frequently and how long sessions last. This data is used solely to improve platform performance and usability.
- Security Cookies: Used to detect and prevent fraudulent access attempts, bot activity, and other security threats.
6
Data Security
cv99bd applies the following technical and organisational measures to protect your personal data:
- All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security) with a minimum of 256-bit encryption.
- Sensitive data stored on our servers, including identity documents and payment references, is encrypted at rest.
- Access to personal data within cv99bd is strictly controlled on a role-based, need-to-know basis. Staff with access to personal data are subject to confidentiality obligations and regular data protection training.
- We conduct periodic security assessments and penetration testing of our platform infrastructure to identify and address vulnerabilities.
- In the event of a data security incident that is likely to result in a risk to your rights, cv99bd will notify affected players as promptly as practicable and take immediate remedial action.
7
Data Retention
We retain personal data for the following periods:
- Active Account Data: Retained for the duration of your account relationship with cv99bd.
- Transaction and Betting Records: Retained for a minimum of five years following the date of the transaction to satisfy financial record-keeping obligations.
- Identity Verification Documents: Retained for a minimum of five years following account closure, or longer where required by applicable law.
- Support Communications: Retained for a minimum of two years following the resolution of the relevant support interaction.
- Marketing Consent Records: Retained for the period of your consent and for a reasonable period thereafter to demonstrate compliance.
- Self-Exclusion Records: Retained for the duration of the exclusion period and for a minimum of five years thereafter to prevent premature re-activation.
8
International Data Transfers
cv99bd's primary operations and data storage are oriented towards serving the Bangladesh market. Some of our contracted technology and game-supply partners may process data in data centres located outside Bangladesh. Where such transfers occur, we ensure that appropriate contractual safeguards are in place to protect your personal data to a standard equivalent to the protections described in this Policy. We do not transfer personal data to any jurisdiction that does not provide adequate data protection standards without implementing appropriate additional safeguards.
9
Minors and Age Verification
cv99bd Services are strictly for individuals aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. As part of our registration and ongoing verification processes, we collect date of birth information and may request identity documents to verify age. If we discover that we have inadvertently collected personal data from a person under the age of 21, we will immediately close the relevant account, return any deposited funds, and securely delete all personal data associated with that account. If you believe a person under 21 has registered on the platform, please notify us immediately at [email protected].
10
Links to Third-Party Services
The cv99bd platform may contain references to third-party game providers and payment processors. These third parties operate under their own privacy policies, which are separate from and independent of this Policy. cv99bd is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party service with which you interact in connection with your use of cv99bd. Where a third-party game is launched within the cv99bd platform interface, the game session data is processed by both cv99bd and the relevant game supplier in accordance with their respective policies.
11
Amendments to This Policy
cv99bd may update this Privacy Policy from time to time to reflect changes in our data practices, operational requirements, or applicable law. Where material changes are made, we will publish a notice on the platform and update the "Last Updated" date at the top of this page. Continued use of the platform following publication of an updated Policy constitutes your acceptance of the changes. If you object to any amendment, you should stop using the platform and contact [email protected] to request account closure before the amendment takes effect.
Your Data Rights
As a cv99bd player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable period and at no charge to you.
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your data, subject to legal retention requirements.
Right to Restriction
Request that we limit processing of your data in certain circumstances.
Right to Portability
Request your data in a structured, commonly used, machine-readable format.
Right to Object
Object to processing based on legitimate interests, including direct marketing.
Data We Collect at a Glance
This table summarises the main categories of personal data cv99bd collects, the purpose for collection, and the legal basis used.
| Data Category | Purpose | Legal Basis |
|---|---|---|
| Registration details | Account creation & identity | Contract |
| Identity documents | Age & KYC verification | Legal obligation |
| Payment data | Deposits & withdrawals | Contract |
| Betting & game records | Bet settlement, disputes | Contract |
| Device & IP data | Security & fraud prevention | Legitimate interests |
| Support communications | Customer service | Contract |
| Marketing preferences | Promotional communications | Consent |
| Responsible gaming records | Player protection enforcement | Legal obligation |
Important Notes
Your Data is Encrypted. Every cv99bd session uses SSL/TLS encryption. Your personal details, payment information, and betting records are transmitted and stored securely. We conduct regular security assessments to maintain platform integrity.
Marketing Opt-Out. If you no longer wish to receive promotional emails or SMS messages from cv99bd, contact [email protected] at any time. Opting out of marketing will not affect your account or your ability to use the platform.
Privacy Enquiries. For any questions about this Policy, requests to exercise your data rights, or concerns about how your data is handled, contact our support team at [email protected]. We aim to respond to all privacy requests within five business days.
Explore cv99bd Responsibly
Now that you understand how we protect your data, explore cricket betting, casino games, and slots — all in BDT, all secured with SSL. 21+ only.